Coronavirus (Covid-19)

coronavirus

Update 16 July 2020

We just wanted to remind all our lovely customers that we are still here and busy carrying out our exterior valeting services.

We continue to monitor government guidance, as well as review our own perception of the virus status. As we have explained before, we do not wish to unwittingly pick up the virus from one vehicle and spread it to others. Obviously, any risk of this nature could be mitigated by the use of full PPE but is completely impratical given the physical nature of the work, so, for the moment, we are sorry, but no interiors.

It will, of course, be business as usual as soon as we feel there is minimal risk to you or us.

Update 29 May 2020

We are pleased to announce that we will recommence our valeting services on Monday 1 June 2020.

We are taking all reasonable precautions to protect ourselves and our customers, particularly the more senior ones. Precautions include not entering customers’ homes or offices, minimising contact with customers (2 metre minimum social distancing), wearing protective gloves at all times whilst working on customers’ cars and sanitising car keys when finished.

At this stage we will not be offering any of our interior services, thereby minimising the risk of contamination and unwittingly spreading the virus. We realise this will cause a degree of inconvenience for some customers but feel it is the right course of action given the circumstances.

We are still more than happy to carry out any of the following services:

In order to minimise/eliminate interaction with the customer, and have effective social distancing, we would ask the following of you:

  • the vehicle be positioned, before our arrival, so that we can work on it
  • the key is left in a pre-agreed location
  • payment is made by contactless card, cash or BACS/bank transfer in advance of your booking unless agreed otherwise

If you have further questions please contact us.

We thank you for your continued support during these difficult times.

Update 11 May 2020

Further to the PM’s address to the nation on 10 May, we feel that it is still in the best interests of our customers and ourselves to continue suspending our valeting services.

Those of you who know us are likely aware that Diana (the glamorous one!) has a condition that puts her at increased risk of coronavirus, and as consequence feel we have no other option.

In the meantime, if you are looking for a price or quotation for future work such as Diamondbrite paintwork and fabric protection, an exterior valet of your motor home or caravan, convertible soft top cleaning, or are just looking to have your car transformed with one of our valets or details please contact us.

We hope to re-commence work in early June.

We are on the end of either of the telephone numbers above, or you can contact us online.

To all our customers,

Thank you for your continued loyalty and support during these uncertain and unprecedented times. Following the announcement by the Government on 23 March 2020, we are very sorry to say that we have temporarily closed.

Prior to this we had introduced measures to minimise or eliminate face-to-face to contact with customers, but in view of the evidence and governmental guidance we see this is the only option.Sadly, there are some businesses and people who continue to put profits and their own interests before the health and wellbeing of others, thereby prolonging the disruption, fear and inconvenience for the majority of the population.

We feel closing is our small part in keeping ourselves, and, more importantly, our customers, from the risk of virus transmission.

We wish our customers and their families well during this time and THANK YOU for your continued loyalty.

Stay safe, and we are looking forward to seeing you again soon. If you already have a booking with us we will be in touch and, as soon as we know it is safe to work again, we will contact you in order to reschedule your appointment.

Warmest wishes from John & Diana.

Looking for a quotation?

If you are looking for a price or quotation for future work such as Diamondbrite paintwork and fabric protection, an exterior valet of your motor home or caravan, convertible soft top cleaning, or are just looking to have your car transformed with one of our valets or details please contact us.

We are on the end of either of the telephone numbers above, or you can contact us online.